Here you can find information on Star Alliance senior management, their responsibilities at Star Alliance Services GmbH and biographical information.
Mark Schwab is Chief Executive Officer of Star Alliance Services GmbH. He and his team coordinate the development and strategies of the world’s first and most experienced global airline alliance from its base in Frankfurt am Main, Germany. Seen today as a role model for the civil aviation industry, the Alliance was founded in 1997, with the aim of offering worldwide reach, recognition and seamless service to the international traveller.
Justin Erbacci is Vice President, Customer Experience and Technology at Star Alliance Services GmbH. He is responsible for the development and maintenance of products and services that provide a more efficient and seamless travel experience for customers traveling on different Star carriers across the Star network.
Horst E. Findeisen is Vice President Commercial and Business Development at Star Alliance Services GmbH. He is responsible for developing the alliance model and identifying new sources of value creation for member carriers.
As Vice President, Corporate Office, Christian Klick’s responsibilities include Corporate Communications, Customer Relations, Customer Research, Quality Management, International Relations and Regulatory Affairs, Training and Membership Liaison.